HDFC Bank Credit Card Customer Support – Phone, Email, Social Media

HDFC Bank Credit Card Customer Care Contact Details

HDFC Bank is India’s leading private sector bank. The financial institution offers various products and services to customers worldwide. And credit card is one of the product offered by the bank.

Many times, new or existing credit card users of HDFC bank need to contact the bank for various reasons such as grievances, bill payment, buy new card, block the card and others. And they can contact through following channels. Details of each communication channel is mentioned below.

  1. Phone for Indian customers and NRI
  2. Email
  3. Direct Mail
  4. Live Chat
  5. Bank Visit
  6. Social Media
  7. Mobile App

(1) Phone for Indian Customers

HDFC Bank Credit Card Phone is 61606161 or 6160616 (depending on the city as highlighted in the table below). Make sure to add city code as a prefix before dialing the customer support number. For cities other than the ones listed below dial 1860 267 6161

Here are the city specific contact numbers –

Ahmedabad 079 61606161
Bengaluru 080 61606161
Chandigarh 0172 6160616
Cochin 0484 6160616
Chennai 044 61606161
Delhi/NCR 011 61606161
Hyderabad 040 61606161
Indore 0731 6160616
Jaipur 0141 6160616
Kolkata 033 61606161
Lucknow 0522 6160616
Mumbai 022 61606161
Pune

020 61606161

 

Phone for NRI Customers

For NRI customers holding HDFC bank credit card, contact numbers are:

USA 855-999-6061
Canada 855-999-6061
Singapore 800-101-2850
Other Countries +91-2267606161

(2) Email

HDFC Bank credit card customer support Email ID is [email protected] 

For any card disputes such as wrong bill amount etc.; it is best to write Email. However their response time are 2-3 business days which may be too late, if your problem is too serious. So best is to reach through phone number mentioned above.

(3) Bank Visit

This is the most time consuming as you need to personally visit for any credit card query. HDFC Bank Branch LocatorSince HDFC bank has many branches throughout the country, you may visit this official HDFC bank link – https://v1.hdfcbank.com/branch-atm-locator

 

 

 

 

 

 

 

 

 

(4) Direct Mail Address – Grievance Redressal or Others

                                          For Grievance Redressal

Mr. Manikandan PS
Grievance Redressal Officer,
HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai, PIN – 600041, (Tamilnadu) 

Phone number for grievance redressal is 044- 23625600

                                            For General Inquiry

Manager,
HDFC Bank Cards Division,
PO BOX # 8654 Thiruvanmiyur PO Chennai – 600 041, (Tamilnadu)

                                                For Courier

Manager,
HDFC Bank Cards Division,
# 8, Lattice Bridge Road,
Thiruvanmiyur, Chennai – 600 041, (Tamilnadu)

(5) Live Chat with EVA in English / Hindi

You may also live chat with HDFC bank’s live personal assistant named EVA . To personally communicate, you need to visit their official website EVA - HDFC Bank Personal Assistanthttps://www.hdfcbank.com/ and a pop-up will open (refer snapshot).

You need to select Credit Card Services and select the options as they appear further. However since this chatbot is AI based and learns from chats and updates, not all of your queries will get resolved. So best is to reach the HDFCEVA - HDFC Bank Credit Card Personal Assistant bank credit cards customer support via phone or Email. 

You may also visit the credit card section on HDFC bank website (https://www.hdfcbank.com/personal/pay/cards/credit-cards) and a pop-up will appear as shown on the right. Just select the required option and start conversation.

 

 (6) Social Media Channels of HDFC Bank

One of the growing communication channel by every brand these days is Social Media. And HDFC Bank

Facebook – https://www.facebook.com/HDFC.bank/

Twitter – Official Twitter Handle @HDFC_Bank – https://twitter.com/HDFC_Bank

Youtube – https://www.youtube.com/hdfcbank

Instagram – https://www.instagram.com/hdfcbank/

(7) Mobile App

Another option to contact HDFC bank credit card customer support is through their mobile app. You need to first download the app. However HDFC’s mobile app offers very limited card services –

  • New card application
  • Pay credit card bills
  • Block/hotlist a lost or stolen credit or debit card and
  • Check reward points

Author Bio:

Hi, I am Nikesh Mehta owner and writer of this site.

Nikesh Mehta - ImageI’m an analytics professional and also love writing on finance and related industry. I’ve done online course in Financial Markets and Investment Strategy from Indian School of Business.

I can be reached at [email protected]. You may also visit my LinkedIn profile.

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